Frequently Asked Questions

1

What makes Koro Gaia skincare products unique?

Koro Gaia skincare products are unique because they are made using African extracts that are paired with scientific research to create effective and safe products.

2

What ingredients are used in Koro Gaia skincare products?

Koro Gaia skincare products are made with a combination of African extracts and other natural ingredients that have been scientifically researched to ensure effectiveness and safety.

3

Are Koro Gaia skincare products suitable for all skin types?

Yes, Koro Gaia skincare products are suitable for all skin types, but if you have specific skin concerns, it is recommended that you consult with a skincare professional before use.

4

Are Koro Gaia skincare products cruelty-free?

Yes, Koro Gaia skincare products are cruelty-free, and are not tested on animals.

5

Are Koro Gaia skincare products vegan?

Koro Gaia skincare products are not vegan, some of the ingredients used in our products come from animal origin.

6

Where can I purchase Koro Gaia skincare products?

Koro Gaia skincare products can be purchased on our website, as well as in select retailers.

7

How should I use Koro Gaia skincare products?

Instructions for use can be found on the packaging of each product or on the website under each product's description. If you have any questions about how to use a specific product, please contact us.

8

How long does it take to see results from using Koro Gaia skincare products?

Results may vary depending on your individual skin type and the specific product you are using. It is recommended to use the product as directed and give it at least 4-6 weeks to see visible results.

9

what-is-the-process-for-selecting-ingredients-for-koro-gaia-skincare-products

Koro Gaia uses an intentional selection process for natural ingredients, choosing them for their effectiveness, reliability, and results-driven properties. These ingredients are then combined with scientifically approved active ingredients and formulated in Kenya under the guidance of professionals in every aspect of the manufacturing process.

10

How does Koro Gaia ensure the safety and efficacy of its products?

Koro Gaia's products are thoroughly evaluated for efficacy and safety by botanists, chemists, toxicologists, microbiologists, and elected standardization boards. This ensures that the use of native flora with historic endorsements and that the products are of the highest quality.

11

Where are Koro Gaia products manufactured?

Koro Gaia's products are manufactured in Kenya, utilizing locally sourced ingredients and under the guidance of professionals in every aspect of the manufacturing process.

12

Are Koro Gaia's products clinically tested?

Yes, Koro Gaia's products are clinically tested and evaluated for efficacy and safety by botanists, chemists, toxicologists, microbiologists, and elected standardization boards to ensure the highest quality.

13

What is Koro Gaia's approach to sustainability and environmental responsibility in sourcing and harvesting ingredients for their skincare products?

Koro Gaia's approach to sustainability and environmental responsibility in sourcing and harvesting ingredients for their skincare products is to carefully select natural ingredients that nourish and protect the skin while ensuring that the surrounding ecosystem is not harmed in the process. They source ingredients from the natural environment and ensure that they are free from pesticides and other harmful chemicals, this way they create powerful skincare products that are gentle on the earth.

14

How does Koro Gaia reduce its impact on the environment?

At Koro Gaia, we are committed to reducing our impact on the environment by finding ways to reduce waste and minimize our carbon footprint. We offer a bottle recycle program that rewards our customers for their efforts to help protect the planet.

15

How can customers participate in Koro Gaia's bottle recycle program?

Customers can participate in Koro Gaia's bottle recycle program by returning their empty bottles to us. By doing so, they can not only do their part to reduce waste, but also receive a complimentary full-sized product as a thank you. It's a simple and easy way to make a difference and support the company's mission to create a healthier, more sustainable world.

16

What is Koro Gaia's refund policy and under what conditions are refunds available?

Koro Gaia's "Refer a Friend" program is only available to previous Koro Gaia purchasers. In return, the referee is eligible to 20% off their next purchase. There is no limit to the number of friends a referee can introduce, however, all offers are limited to one transaction per referral and cannot be accumulated to use on a singular order. Koro Gaia reserves the right to cancel an order if multiple referral promotions are used.

17

What is Koro Gaia's refund policy and under what conditions are refunds available?

Refunds are available for products that have not been used and still in their original condition within 14 days of the payment receipt. In certain cases we may be able to offer a replacement product.